As part of the urgent and emergency care pilot we have trialled direct booking from NHS 111 to general practices. This will mean that people dialling 111 can have an appointment made directly with their own practice if their need is less urgent. We are piloting NHS 111 online, a web-based tool which will give people greater access to urgent advice.
There is huge potential for digital technology to support healthier lifestyles, allow people to manage their own healthcare, and enable people to benefit from more fully from health and care services. We have recently developed a partnership with the Good things foundation to develop and test digital ‘wearables’ that support people with seeing and hearing difficulties to receive health services in a way that works better for them. This pilot is backed with £50,000 of national funding.