This engagement and consultation mapping report presents the findings from all relevant engagement and consultation activity which has taken place during January 2014 to March 2019, across Calderdale, Bradford, Harrogate, Kirklees, Leeds and Wakefield. The purpose of this report is to refresh the previous engagement and consultation mapping exercise that took place in March 2018.  A review has taken place of all relevant engagement and consultation that has taken place between March 2018 and March 2019. This work builds on the previous mapping exercises that have taken place and all the original data from previous reports is also contained within this report.

Further detailed engagement and consultation mapping has been carried out on relevant engagement and consultation activity that has taken place across West Yorkshire and Harrogate.

Digitisation and personalisation - June 2019

Mental health and learning disabilities - March 2019

Mapping of organisations for young people across West Yorkshire and Harrogate - July 2018

Audit of urgent and emergency care communication messages - July 2018

Review of engagement and consultation activity on elective care and standardisation - March 2018

Communication needs for people with a sensory impairment - November 2017

Standardisation of policies - September 2017

Maternity Services - August 2017

Engagement colleagues are working with Healthwatch partners to have conversations with people and get their views on the development of the Partnership’s five year plan in response to the NHS Long Term Plan. The Partnership’s plan will set out our ambitions for the next five years and also identify any work needed to align to the NHS Long Term Plan. It will build on our work to date and will be a refresh of our ‘Next Steps to Better Health and Care for Everyone'.

Healthwatch were commissioned by NHS England to coordinate and support this work.

Two surveys were made available via Healthwatch, and a series of focus groups were run in our local areas, looking at digitisation, personalisation and wider relevant local long-term plan priorities. 

Healthwatch have now produced a report which they have shared with Healthwatch England and the Partnership. A copy of the report is availble to read here, and will be made available on local Healthwatch websites.

Read or download the full version of the Healthwatch Long Term Plan engagement report

Read or download a summary of the Healthwatch Long Term Plan engagement report

The Partnership welcomes the report - you can download the Partnership's official response the report here, and read what local health and care leaders have to say about the report here.

This important work will help us to identify future areas of engagement at a local and West Yorkshire and Harrogate level and will complement the work already taking place, as set out in our engagement and consultation mapping work (and see our engagment mapping work for personalisation and digitisation here). We will continue to keep you updated as the work develops.

You can read more about the NHS Long Term Plan here.

West Yorkshire and Harrogate Health and Care Partnership held an event on Tuesday 21st May 2019 at Kala Sangam in Bradford to discuss the impact of the NHS Long Term Plan on our communities and, specifically, how the Voluntary and Community Sector (VCS) can work in partnership with other parts of the system to support some key actions within the Long Term Plan around mental health, social prescribing, admission avoidance at A&E and VCS delivery as part of the primary care network model.

We will also be sharing the work from the Harnessing the Power of Communities workstream within the West Yorkshire and Harrogate Health and Care Partnership and how each of our 6 places (Bradford District and Craven, Calderdale, Harrogate, Kirklees, Leeds and Wakefield) have invested money in VCS-led activities.  And an update on the peer support workforce development programme and the Building Health Partnerships projects taking place in Calderdale and Wakefield.

Read the final report from the event 

Event agenda

View or download the presentations from the event

We looked at the way in which care is provided across the three Assessment and Treatment Units (ATUs) and how as a region we make the best collective use of our services. There are currently 22 specialist hospital beds in West Yorkshire we need to look at reducing this number of beds, so that we can support people with learning disabilities and acute complex needs/challenging behaviour in their local community.

This engagement activity was delivered over a 4 week period commencing 18 February 2019. The engagement is an essential part of our process and is part of a planned approach to seek the views of service users, carers, families, staff and key stakeholders who have experiences of ATUs across West Yorkshire to further to inform the next stage of our work. This next stage will be about how to reconfigure ATU provision in the region to ensure maximum benefit for both service users and the system.

Read the engagement report of findings here

West Yorkshire and Harrogate Health and Care Partnership held an event on Thursday 4 April with over 100 delegates, including carers and carer organisation representatives to discuss how the NHS Long Term Plan can support better outcomes for unpaid carers across the area.

The event brought together a range of local people, carers and health and social care professionals to seek their views. This will help align the West Yorkshire and Harrogate carers’ strategy with the Long Term Plan.

Report of findings from our Long Term Plan unpaid carers engagement event held in April 2019

Find out more about what we're doing to support carers

In February 2019 the Partnership hosted an event to engage staff from a wide group of health, public health, social care, people with lived experience and Voluntary, Community and Social Enterprise partners in a conversation about personalised care. This was a show and tell event that looked at what personalised care is, why it’s important, celebrating what we are doing in West Yorkshire and Harrogate, how people can get involved and what the next steps are.

Report of findings from the 'Our Journey to Personalised Care' event

With the recent Government announcement of additional funding for the NHS, West Yorkhsire and Harrogate Health and Care Partnership, alongside other partnerships, were invited to comment on the first of a series of conversations around the develeopment of the Long Term Plan.

We collated many responses from across our area.  You can view our response here.

On Tuesday 10 July a small working group of representatives from local public, patient groups met to co-produce a mechanisam for providing assurance that here is authentic patient and public involvement in our Parnership work. Over 15 people attended from various organisational roles, including Trust governors, clinical commissioning groups and chairs from MESMAC and Trans Mission. Attendees discussed the findings form the first meeting in April when over 40 people attended.

They disccussed the role they and others could play in ensuring the wider Partnership work keeps the public at the every hear of decision-making.  Being open and transparent is very important as is assuring meaningful public engagement. The group also discussed the next steps, which includes a core assurance group to ensure continuity. Keeping the views of young people is essential and Jill Dufton (Partnership Engagement Manager) updated the goup on the work we are doing with youth forums.

Everyone agreed that this was the start of an exciting opportunity to shape effective public, patient involvement assurance for the Partnership. A priority would be to estsablish clear principles of working and assurance standards, learning from existing good practice in our six local places (Bradford District and Craven, Calderdale, Harrogate, Kirklees, Leeds and Wakefield).

You can read the report from the workshop here.

West Yorkshire and Harrogate Health and Care Partnership held a half day un paid carers and primary care engagement event on Tuesday 25 September at Clayton Hotel Leeds in Leeds. You can read the report of findings here along with our ‘you said, we did’ feedback report from the themes identified in the findings report. 

Over fifty people attended a stakeholder event in Leeds on Wednesday 30 May organised by the West Yorkshire and Harrogate Health and Care Partnership.

The aim of the event was to ask people who have had a stroke, their carers and community organisations, including charities such as the Stroke Association, Age UK and The British Heart Foundation for their views on how specialist stroke care (the care people receive in the first few hours and days after having a stroke) could be further improved to ensure services are fit for the future.

The event hosted by the Partnership’s stroke programme members, which includes doctors, ambulance services and public health colleagues, gave people an update on the work to date including findings from a stakeholder event in February and workshops held in March across the area in Bradford, Brighouse, Harrogate, Kirklees, Leeds and Wakefield. You can read more about the event here.

You can view the presentations here. The view report of findings from the event here.

A public involvement chairs panel event will take place on the 17 April 2018. Approximately 50 people have signed up and speakers include Jeremy Taylor from National Voices. The aim is to invite people to get more involved and take part in a potential citizen's panel.

You can view the presentations here. 

17th April 2018 event - Report & Findings

Report of findings from public workshops on stroke – March 2018.

Stroke care event – 2 February 2018. Report findings and presentation

West Yorkshire and Harrogate (WY&H) Health and Care Partnership held an unpaid carers event on Thursday 14 December 2017 at St. Swithuns Centre in Wakefield.

The event was the first of its kind across WY&H which was to start conversations with unpaid carers and representatives from carers organisations. The aim of the event was to build on the work to date and heighten the profile of carers in a more holistic way and recognise and celebrate what is happening already across WY&H and identify good practice.

Guest speakers on the day included Rob Webster West Yorkshire and Harrogate, Health and Care Partnership, CEO Lead, Emily Holzhausen OBE from Carers UK and Fatima Khan-Shah, Partnership Lead for Carers and Neil Churchill from NHS England.

This film made with & by Young Carer Health Champions illustrates the impact of being identified & offered support. Link

You can view the presentations here and read the report of findings here.

We are delighted to be able to announce that we held our first voluntary and community and West Yorkshire and Harrogate, Health and Care Partnership on Monday 6 November at the Carlisle Business Centre in Bradford.

The aim of the event was to provide an update on the work of the partnership and progress to date, and focused on and how voluntary and community organisations can become more involved moving forward, which is a priority to us all.

You can view the presentation here and read the findings report here.

A follow up event took place on Friday 1 December. You can read the report here.
 

Across West Yorkshire and Harrogate, healthcare professionals, including doctors and consultants, are working together to look at how we can further improve care for people who are at risk of stroke, or those who have had a stroke.

Before decisions are made on the future of stroke services in West Yorkshire and Harrogate, we wanted to find out what you think about the services that are currently provided and what would be important to you should you have a stroke, or care for someone who has. We have worked with Healthwatch, an organisation which is independent of the NHS, to ask people for their views.

You can view this presentation to find out more about our proposals to improve stroke services.

Please read the communication, engagement and equality plan and also the initial scoping Equality Impact Assessment.

You can read our engagement report to see what we found out.


You can also watch this short film to find out more about the results of the engagement activity.



Please also view our report to the West Yorkshire Joint Health and Scrutiny Committee 23 January 2017.

Between 3 October 2013 and 14 February 2017 a consultation exercise took place on a proposal to change the way hyper acute stroke services are provided in South Yorkshire and Bassetlaw. You can read more about this project and what was learnt.
 

Healthwatch carried out an independent piece of engagement work across West Yorkshire and Harrogate on follow-up appointments. You can read the report here.

We have worked in partnership with the six local Healthwatch across West Yorkshire and Harrogate to help us keep people's views at the heart of our priority areas of work, including urgent care, stroke and health optimisation. For our urgent and emergency care engagement, Healthwatch has helped us to reach out into a range of communities.

For example in July 2015 it was announced that there would be 8 new 'vanguards' for urgent and emergency care. This included the West Yorkshire Urgent and Emergency Care Network that would oversee, with local partners, the improvement of urgent and emergency care for more than 3 million people across West Yorkshire. As part of this work we wanted to seek people's views about the 'Hear, See and Treat' model of emergency care, which is all about improving the way people access emergency services. You can watch this video to find out more about the 'Hear, See and Treat' model.

In Summer 2016 the six Healthwatch supported public and patient engagement for 'Hear, See and Treat' in partnership with the Yorkshire Ambulance Service. Overall, 147 face-to-face sessions were held across Harrogate and West Yorkshire. In addition to the outreach sessions, Healthwatch used Facebook, Instagram and third party website advertising to promote the video. Over 306,600 people saw the adverts and 137,437 people viewed the video.

To find out more about the engagement process for 'Hear, See and Treat' visit Healthwatch Kirklees's website. You can also view further work carried out by Healthwatch in Autumn 2016 here.