All of our work is underpinned and supported by technology. As is experienced in everyday life, technology is transforming the way people receive and use services, and the way that services and organisations connect with each other to improve joined up working
Our approach is based on the ‘anytime, anywhere, any place’ philosophy. This will allow health and care professionals to work across public sector buildings. We are taking forward three programmes of work:
- We are procuring (buying) a Health and Social Care Network which will replace the separate health and local government networks that connect buildings to the required IT systems across the area. This procurement is being managed as a programme across the partnership completing in spring 2018 and then moving in to mobilisation.
- Funding has been made available to allow all our GP practices to apply wifi. The programme is designed to give everyone access to wifi in the GP practices. This is currently live in Leeds and our intention is to roll out to the rest of the area in the next 12 months. Our ambition is that two thirds of practices will have wifi by March 2018. This will be free to use by the public, and also help by pointing them to health and care advice.
- We are also looking at something known as Govroam across the area. Govroam allows people visiting another organisation connected to govroam to log on to the wifi of the using the same username and password they use at their own organisation. This will save on lost staff time spent arranging for connectivity and issuing temporary passwords. It will also save costs on procuring wireless networks, sharing multi-department spaces, and making the most of our buildings.
As part of the urgent and emergency care pilot we have trialled direct booking from NHS 111 to general practices. This will mean that people dialling 111 can have an appointment made directly with their own practice if their need is less urgent. We are piloting NHS 111 online, a web-based tool which will give people greater access to urgent advice.
There is huge potential for digital technology to support healthier lifestyles, allow people to manage their own healthcare, and enable people to benefit from more fully from health and care services. We have recently developed a partnership with the Good things foundation to develop and test digital ‘wearables’ that support people with seeing and hearing difficulties to receive health services in a way that works better for them. This pilot is backed with £50,000 of national funding.
Watch this film where Dr Jason Broch and Dr Victoria Betton talk about the work they have been doing with digital techonology.
Our region hosts 20% of total number of digital health jobs and we plan to work with our universities, through organizations like the Leeds Academic Health Partnership, to improve that number and to design new and ground breaking innovations that will allow us to tackle the challenges inherent in prevention and early intervention, and to promote an approach rooted in self-management. An example of this is Leeds adult social care and the clinical commissioning groups working closely with Samsung to trial new wearable devices that will prevent ill health in the frail elderly and people with long term conditions.
- Providing digital training to staff and public to enable them to make use of all the opportunities available.
- Joining up data and analysing the information so we know what is happening in the city which provides the intelligence to our city leaders to ensure we commission (buy) the correct health and care services.
- Engaging with citizens about how their information is and might be used to improve their health and care.
- Using the Leeds Care Record which provides care professionals directly involved in a person’s care access to the most up to date information. It does this by sharing appropriate information from health and social care services in the city and currently has over 4,500 active users.
- Providing free WiFi in GPs and Leeds City Council buildings
- Piloting a Person Held Record - an electronic record that individuals can use to help manage and share their health and wellbeing information. It is believed by citizens that a Person held Record would give them more control over their own health and wellbeing and enable them to take action sooner to treat or reduce the risk of a condition.
We need your help to find volunteers in the Kirklees area. Our aim is to take the learning and research already done in this area to both co-create and test existing solutions, and promote those, to ensure people with sensory impairments are not excluded from services.
Do you have a visual or hearing impairment and would like to find out more? Maybe you know of someone (or a group), who has one of or both of these sensory impairments, that might like to get involved in this exciting next phase of making access to NHS services better?
Volunteers can get involved in a number of ways as follows:
- Your Appointment journey: A member of our team will join 3 individuals on their journey whilst they access services from their GP. We will use these journey’s as case studies which will inform our workshops and promotions.
- Play with Apps: You could get involved by joining us for a fun session of testing out a selection of smart device apps that are already on the market, (bring your own apps too), your feedback will help us to better understand what works. You may even decide that you’d also like to become a ‘Tech Advocate’ to promote what your experience.
- Be a ‘Tech. Advocate’: Many people who have a visual and/or hearing impairment have already tested out and found ways that technology can support them whilst accessing services. Our aim is to build a lovely community of sharing that knowledge and experience so that others can benefit. If you’re one of those people, we’d love you to come and work with us to support other people accessing services.
Please pass any information of potential volunteers onto firstname.lastname@example.org by no later than 31st January 2018.
Thank you in advance for helping us to improve services.
For more information on this project you can find it here: https://tinyurl.com/yc8j2j65